Rooms To Go Kids - Worst experience ever
My husband and I purchased a very nice boys room from rooms to g kids, we did no care about the price as long as my 6 years old is happy we re too. We were so excited to get this bed and we have donated my son s old bed.
We have been waiting for 2 weeks to get the bed. Then the day came. One of the delivery guys needed to *** instead of asking us to use the bathroom he just peed near our drive way. Then they wanted to enter our house.
My husband asked nicely if he can take off the shoe or cover the shoe. The guy refused. We asked him to call manager to find a solution. The three delivery man just left without saying anything.
My son came back from school and found no bed. He started crying. We called and called also tried the online chat. No body called us back.
No manager apologized. We don t know when we are going to receive the bed. My son is sleeping on the mattresses on the floor and he is so sad.
So disappointed. And by the way we have been rooms to go customers for a long time but not anymore .
Reason of review: Problem with delivery.
Preferred solution: Price reduction.
Rooms To Go Kids Cons: Terrible customer service, Unpleasant.
Location: 2330 Pleasant Hill Rd suite k, Duluth, GA 30096, USA
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