We bought bunk beds from Rooms to go about three years ago..My four year old son was asleep!!!
In the middle of the night the *** thing snapped apart... OK.. so the next day I called them out, and I also told them about the drawer that was broke while they were here!!!! so the guy takes all my kids clothes out and throws them on the bed..
(NEVER FIXING THE DRAWER) I have tried to contact them for three weeks now, and have had NO luck..
ONLY RUDE "Managers"..wish me luck on getting this fixed (I have a 5 year factory warranty also)
Monetary Loss: $1700.