filters
state:
Show
city:
Show
product:
Show
Rooms To Go Kids - Safety hazard, RTG couldn't care less
Rooms To Go Kids - Safety hazard, RTG couldn't care less
We had a bunk bed set delivered today, and it was assembled improperly. The upper bunk is supposed to be supported by the entire desk, yet it was installed with only one side of the desk supporting the upper bunk. If a child were to get on it, it would collapse. Called...
Read more
2.8
I liked
  • Variety of products to choose from
I didn't like
  • Delivery person damaging brand new item
  • Quality of install or assembly
  • Lack of knowledge of product being delivered by delivery driver
#1136559
Reply to reviews
I needed dresser handles for my daughter's white disney princess dresser for my. Customer Service mailed me a parts order form, they said they only take money orders. I filled & sent it out with the money order the same day I received the form. 4 months pass & after...
Read more
Anonymous
balesdog

Me too. I sent a check for $633 for 2 complete sets of slipcovers for a CC sofa I bought. 45+ later no slipcovers. CS can only say yes they have the money. Yes the order was o...

1.0
#929963
Reply to reviews
We are a foreign family relocated to South Florida. Among the odd experiences we have in the last six months I want to tell about Rooms To Go. My sister was very well treated in the store where she bought the bedroom furniture for my two nieces. They set a date two...
Read more
2.0
I liked
  • To have the service completed
I didn't like
  • To be punished for being a client
#757881
Reply to reviews

Rooms To Go Kids - Political correct

Rooms To Go Kids
#1125279
1.0
Details
Awesome commercial , you just had to change it! Spend some more money and reshoot it with asian, latina and all the other races. Really
Comment
Show
Diversity of Products or Services
Rooms To Go Kids - Cut my child
1/1

Rooms To Go Kids - Cut my child

Rooms To Go Kids
#1066135
I bought my daughter carriage princess bed and both sides broke and she cut herself on the bed
Comment
Show

Furniture Review

Rooms To Go Kids
#543989
Delivery is the wors from any furniture stores.It just terrisble!!!! Never ever recommend to any body to buy from this store ever.
Comment
Show
I just left a message here but it seems to have disappeared somehow, so I will repost it. My family and I just went into Rooms To Go at The Woodlands, TX location, at the kids furniture department. We were very happy and excited to purchase 2 new Lightning McQueen...
Read more
1.0
I didn't like
  • Manager attitude
  • Unreasonable delivery charges
  • Lack of proper explanation
#670458
Reply to reviews
I recently purchased bunk beads for my grand children at RTG. When they arrived (2 hrs late) they didn't know how to put it together, and there were hunks of "wood" missing out of the front of one of the pieces and the ladder looked like a wood shop project done by a...
Read more
1.0
#655636
Reply to reviews
Rooms To Go Kids - Bed Review
We bought a bed with trundle and the dresser and chest from rooms to go from the disney princess line, we really love it . The bed is for my 11 yr. old and my 3 yr old, one think I would never imagine was that my 3 yr old would cut her toe trying to clim up the bed,...
Read more
Anonymous
Anonymous

How is that someone's fault other than your own?

2.4
#551593
Reply to reviews
Bought 2 kids bedroom sets. Older sons is fine, no damage. Younger sons dresser was damaged at delivery with wood chips at the bottom of my staircase that belonged to the 5 drawer chest. My wife called and they scheduled a technician to come out and see if they could...
Read more
TellUsRTG
TellUsRTG

I am very sorry to hear that you have had this much disappointment with getting your son's furniture delivered correctly and with no damage. I would like to look into this and...

#463096
Reply to reviews
something spilled on my daughters dresser I am unsure exactly what but it took the finish off.I purchased the furniture and warranty in Nov 2012 from the manager of the rooms to go kids in Jensen beach florida Carmen Powell she told me the warranty covered any accident...
Read more
TellUsRTG
TellUsRTG

This is unfortunate to hear. While in home damage is not covered by the one year warranty that Rooms To Go supplies, we would like to investigate this further for you. Please ...

#412681
Reply to reviews
Original delivery date moved up and it was great, but when they came the delivery men had a key piece of the furniture missing. I was told we would be call before the end of the day to schedule delivery of the missing piece. After no call, I called customer service...
Read more
TellUsRTG
TellUsRTG

We apologize for the disappointment and do expect any associate of Rooms To Go to act in a professional manner. It sounds as if you may have been dealing with our delivery dis...

#412627
Reply to reviews

Contact Rooms To Go Kids

Mailing Address:
Rooms To Go Kids
8315 Kingston Pike
Knoxville, TN 37919
Phone:
(888) 502-5437
More

Rooms To Go Kids Products and Services

Delivered almost 2 hours late on Saturday. Didn't have a piece of furniture needed to complete installation. Driver said we'd have correct piece Monday. Called Monday to confirm delivery and was told it would be Saturday. Told customer service what driver said...
Read more
#410763
Reply to reviews